POPIA Privacy Notice – Changen
Effective Date: September 22, 2025
Changen respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA). This Privacy Notice outlines how we collect, use, and safeguard your personal data.
1. Who We Are
Company Name: Changen
Website: changen.co.za
Contact Numbers: 066 050 0731 / 072 824 7968
Email Addresses:
– nicole.uys@changen.co.za
– clyde.grantham@changen.co.za
2. Information We Collect
We collect personal information directly from you when you:
- Contact Us through our website, email, or phone.
- Request Services such as generator rentals or solar solutions.
- Subscribe to communications, including newsletters or updates.
The types of personal information we may collect include:
- Full name
- Contact details (phone number, email address)
- Company name (if applicable)
- Service preferences and requirements
3. Purpose of Collection
We collect and process your personal information to:
- Provide and manage our products and services.
- Communicate with you regarding your inquiries and requests.
- Improve our offerings and customer experience.
- Comply with legal obligations and regulatory requirements.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted partners who assist us in delivering our services.
- Legal Authorities: When required by law or to protect our rights.
All third parties are required to handle your information securely and in compliance with POPIA.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure storage and transmission of data.
- Regular security assessments and updates.
- Access controls and employee training on data protection.
6. Retention of Information
Your personal information will be retained for as long as necessary to fulfill the purposes outlined in this notice or as required by law. Once no longer needed, we will securely delete or anonymize your data.
7. Your Rights
Under POPIA, you have the right to:
- Access: Request a copy of your personal information held by us.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us using the details provided above.
8. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.